Shipping policy

Shipping Policy
Order Processing
All orders will be processed within 2–5 business days (Monday–Friday). Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time & Delivery
We ship internationally from China to the United States.
Standard Shipping: Estimated delivery 12–25 business days after fulfillment.
Delivery delays may occur due to customs inspection, peak holiday seasons or carrier issues.

Shipping Cost
Shipping fees are calculated at checkout based on destination and package weight.
Free standard shipping is available for orders over $1000 USD.

Tracking Information
Once your package is dispatched, a tracking number will be sent to your registered email within 3–7 business days. You can track your shipment online.

Address Modification
Address changes can only be requested within 24 hours after placing the order. We cannot adjust addresses once the parcel has been shipped.

Customs & Duties
International shipments may be subject to import duties, taxes or customs clearance fees. All related charges are the responsibility of the buyer. We do not cover any customs charges.

Lost / Delivered but Not Received Packages
If your tracking shows "delivered" but you have not received your package:
1. Check with neighbors, building management or local post office first.
2. Contact us within 15 days of the delivered date for assistance.
We are not liable for packages lost due to incorrect addresses provided by customers.

Undeliverable Packages
Packages returned because of invalid address, customer refusal of customs fees will not be eligible for free reshipment. Additional shipping cost will be charged for re-delivery.

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Shipping policy